Effective Date: November 1, 2018
We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfill the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.
Sign-up information. If you sign-up to receive updates, news, or newsletters, we ask for and record personal information such as your name and email address. We will send you updates, news, newsletters, and/or contact you to notify you of new releases, or other business related communications. You may opt out of receiving notifications at any time.
Registration Obligations. In consideration of your use of the Injury Hotline site and services, you represent that you are of legal age (18-years-old) to form a binding contract and are not a person barred from receiving Injury Hotline Services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Injury Hotline Service’s registration form (the “User Registration”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Injury Hotline has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Injury Hotline has the right to suspend or terminate your account and refuse any and all current or future use of the Injury Hotline Services (or any portion thereof). Injury Hotline is concerned about the safety and privacy of all its users, particularly children.
Submissions. We store and may publicly display your submissions in order to provide the services that we offer. When we display your submissions, we do so together with your account name (first name and last initial). The term “submissions” refers to the information that you submit or post to the Injury Hotline Site for public display, such as business ratings, reviews, photos, compliments, and the information that you display as part of your account profile.
Feedback. If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication.
Personal Messaging. In order to allow you to send and receive personal messages to us or to other users of the Injury Hotline website and store, we may record the messages that you send and receive using any of the Injury Hotline website’s personal messaging, contact forms or commenting features if such exist at any time.
Activity. We record information relating to your use of the Injury Hotline Website, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, Global Positioning System (GPS) coordinates, and timestamp information. We use this type of information to administer the Injury Hotline Website and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Injury Hotline Website. You cannot be identified from this aggregate information.
Cookies. We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of the Injury Hotline Website may not work properly or at all.
Transfer of Information. We may distribute your submissions to third parties, as permitted pursuant to our Terms of Service. The third parties may in turn publicly display or publish your submissions in connection with their own website and media platforms. When we distribute your submissions to third parties, we typically include your account name (but not your personal information unless you include your personal information in your submissions).
We may share your personal information with third parties to provide you with services that we offer through the Injury Hotline Site, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your personal information other than to provide the services requested by you.
We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.
We may use third party advertising companies to serve ads when you visit the Injury Hotline Site. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other website in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
Others’ Information. You may choose to provide us with another person’s e-mail address so that person may be invited to create an account on this website or attend an Injury Hotline event or utilize an Injury Hotline service of any kind. We use this information to contact and, if necessary, remind that person about the invitation. By providing us with another person’s e-mail address, you represent to us that you have obtained the consent of the person concerned as regards such disclosure to us of their personal information. We may disclose such information if required to do so in order to comply with legal process, as described above.
Links. The Injury Hotline Website may contain links to third party websites to which we have no affiliation, including but not limited to social media websites. Except as set forth herein, we do not share your personal information with those third parties and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party website.
Controlling Your Personal Data. To the extent you include any personal information in your submissions, third parties may be able to identify you, associate you with your user account, and contact you. Third parties can also associate you with your user account using various lookup features which may exist from time to time on The Injury Hotline Site, but only if the third party already knows your full name and you include information in your submission that allows the third party to distinguish you from other users who might share the same full name. Please do not include information in your submissions that you expect to keep private. In addition, you can reduce the risk of being personally identified by choosing a fictitious account name, though doing so could detract from the credibility of your submissions.
Please also note that any personal messages or comments or replies you send or receive using the Injury Hotline Site’s messaging or commenting features are only private to the extent that you and the sender/recipient keep them private. For example, we do not have any control over whether a recipient of one of your personal messages publicly posts the contents of such a message.
You hereby acknowledge that Injury Hotline is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
Contacting the Website and Access to Your Personal Information. Upon written request, subject to certain exceptions, Injury Hotline will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to our Privacy Officer, using the contact information above. When requesting access to your personal information, we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide the personal information that we hold about you. We may charge you a fee to access your personal information to cover our costs; however, we will advise you of any fee in advance, which will be no more than any maximum fee prescribed by law.
California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Please note that Injury Hotline does not intend to allow third parties to direct market to our customers directly, but we reserve the right to do so. Should you have any questions in this regard, please CONTACT US.
The terms “we”, “us”, and “Injury Hotline” refer to Injury Hotline. The terms “you” and “your” refer to you, as a user of the Injury Hotline Site. The term “personal information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.
IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THE INJURY HOTLINE WEBSITE.